Contact Just Casino Australia
We welcome messages about our content, especially if you have spotted something that is wrong or out of date. Before you write, please check the options below, because some questions are better answered by JustCasino directly or by a support service.
Just Casino Australia is an independent information site. We are not JustCasino, and we have no access to player accounts.
Who to contact
Questions about this site
Get in touch with us for:
- Reporting an error or outdated information
- Questions about something in our guides
- Feedback on how we can improve
Anything about your account
We cannot help with these. Please contact JustCasino's support team through the options on its website for:
- Deposits and withdrawals
- Account verification
- Bonuses, limits and disputes
Disputes that cannot be resolved: see licensing and safety
If gambling is causing harm
Free, confidential support is available 24 hours a day through Gambling Help Online, by phone or online chat.
More options on our responsible gambling page.
What to include in your message
A little detail helps us act on your message quickly, especially when you are reporting an error.
- The page
The address of the page you are writing about, or its title.
- The detail
The specific sentence, figure or section you think is wrong or unclear.
- Your source
If you are reporting an error, where you found the correct information, such as a section of JustCasino's terms.
- How to reply
An email address, if you would like a response.
Please do not send personal or account information. Never include passwords, identity documents, card numbers or your JustCasino account details in a message to us. We do not need them and cannot use them. Details you do send are used only to respond to your message.
What happens next
We read every message. Reports of errors are checked against the original source, such as JustCasino's published terms, and if we confirm a mistake we correct the page. Our editorial policy explains how we handle corrections, and our about page explains who we are and how the site works.
If your message is about a JustCasino account, we will not be able to help, so contacting the casino directly will get you a faster answer.
Frequently Asked Questions
No. Just Casino Australia is an independent information site with no access to player accounts. For deposits, withdrawals, verification, bonuses or disputes, contact JustCasino's support team directly through its website.
Use the customer support options on JustCasino's own website. Keep a copy of any chat or email conversation in case you need to refer to it later.
Use the contact form on this page. Include the page, the detail you believe is wrong, and where you found the correct information if possible. We check every report against the original source and correct confirmed errors.
Gambling Help Online offers free, confidential support 24 hours a day on 1800 858 858 and through online chat. Our responsible gambling page lists more services and tools.
We use the details you send only to respond to your message. Please do not send passwords, identity documents, card numbers or account details, as we do not need them.
18+ only. Gambling involves risk and should never be used to make money or recover losses. If gambling is causing harm to you or someone close to you, call Gambling Help Online on 1800 858 858, any time, for free and confidential support.
Send us a message
Use the form below for questions about our content, error reports and feedback. For account issues, please contact JustCasino directly.